Important questions to ask when seeking a Property Manager
Twenty important questions to ask and consider:
To equip you in choosing the right property management agency to manage your property investment, here are some questions you can ask the prospective property manager when making enquiries.
- Is there a dedicated Property Manager and team support.
- Are they open 7 days a week and contactable 24 hours a day.
- Do they guarantee their services.
- Do they have a zero tolerance rent arrears procedure.
- Do they do full colour detailed routine inspection reports with photos.
- Do they have a waiting list of qualified tenants.
- Do they advertise on the internet with a minimum of 10 different websites.
- Do they advertise in the paper.
- Do they have a window display.
- Do they have full colour handouts for tenants available 7 days a week.
- Do they belong to the 2 NATIONAL tenancy databases.
- Do they have 100 point identification check (same as banks).
- Do you the owner have the final say in selection of the tenant.
- Are arrears notices issued on the first day they fall due.
- Do they arrange payments of accounts eg Hunter Water, Council, Insurance and Repairs.
- Do they have an average vacancy factor of below 00.7%.
- Do they review the rents regularly to maximise returns.
- Do they have a highly regarded Sales Department to keep you updated with your properties value.
- Have they been long term operators for at least 30 years with over 100 years combined experience.
- Do they regularly (monthly preferably) supply you with updates on the both sales and rental market.





