Written Customer Service Standards and Guarantee

We mean what we say, and back it up with our written customer service standards and guarantee.

 

Our written commitment covers the following aspects of the property management process-

  • Marketing your property
  • Leasing your property
  • Rent collection
  • Rent monies
  • Repairs and Maintenance
  • Tenancy agreement renewals
  • Periodic inspections
  • Tenant vacating
  • Property disbursements and statements
  • General communication
  • Complaints handling
  • Documentation
  • Personal information
  • Professional standards

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